Introduction and Our Commitment
At LightCoreWise, we understand that when you're learning about business finance,
you're sharing personal information with us. This isn't something we take lightly.
We've built our educational platform with your privacy as a cornerstone, not an
afterthought.
Operating in Thailand's dynamic business environment, we comply with local data
protection regulations including the Personal Data Protection Act B.E. 2562 (2019),
while maintaining international privacy standards. This policy explains exactly how we
handle your information - no legal jargon, just straight talk about what we do and why.
When you engage with our finance education programs, you're trusting us with details
about your learning journey, business interests, and contact information. We've
designed our data practices around that trust, ensuring your information supports your
educational experience without compromising your privacy.
Information We Collect
We collect information that directly supports your learning experience. Nothing more,
nothing less. Here's what we gather and why it matters for your education:
Account Information
Your name, email address, and contact details when you register for our programs.
We need this to deliver course materials and communicate about your learning
progress.
Learning Preferences
Topics you're interested in, your current business experience level, and learning
goals. This helps us recommend relevant content and tailor your educational
journey.
Technical Information
Device type, browser information, and how you interact with our platform. We use
this to ensure our content displays properly and identify areas for improvement.
Communication Records
Messages you send us, questions during consultations, and feedback about our
programs. This helps us provide better support and improve our educational
content.
We don't collect sensitive financial data about your business unless you specifically
share it during educational consultations. Even then, we only retain what's necessary
to provide the guidance you've requested.
How We Use Your Information
Your information serves one primary purpose: making your finance education experience
more effective and relevant. Here's how we put your data to work:
- Delivering course materials, updates, and educational resources tailored to your
interests
- Providing personalized recommendations based on your learning progress and
goals
- Communicating about program schedules, changes, and new learning opportunities
- Offering technical support and answering questions about course content
- Improving our educational materials based on how students interact with
content
- Conducting educational consultations and providing business finance guidance
- Maintaining accurate records of your learning journey and achievements
We don't sell your information to third parties, use it for unrelated marketing
campaigns, or share it with organizations outside our educational mission. Your data
stays focused on your learning goals.
Your Privacy Rights
You have significant control over your personal information. Under Thailand's data
protection laws and our privacy principles, here are your rights:
Access Your Data
Request a complete copy of all personal information we hold about you, including
how we've used it and who we've shared it with.
Correct Information
Update or correct any personal data that's inaccurate or incomplete. You can do
this through your account settings or by contacting us directly.
Delete Your Data
Request deletion of your personal information, subject to legal requirements and
legitimate educational purposes. We'll explain any limitations.
Limit Processing
Restrict how we use your information while maintaining essential educational
services. Useful if you're concerned about specific data uses.
Data Portability
Receive your personal data in a structured format that you can transfer to other
educational platforms or services.
Withdraw Consent
Stop certain types of data processing where we rely on your consent, though this
might limit some educational features.
To exercise these rights, contact us at info@lightcorewise.com or call +6642343934.
We'll respond within 30 days and verify your identity before processing requests.
There's no fee for most requests, though we might charge for excessive or repetitive
requests.
Data Security and Protection
We've implemented multiple layers of security to protect your information. Our approach
combines technical safeguards with strict internal policies:
Encryption Standards
All data transmissions use TLS encryption. Personal information stored in our
databases is encrypted using industry-standard algorithms, making it unreadable
even if accessed without authorization.
Access Controls
Only authorized staff members can access personal data, and only when necessary
for educational purposes. We maintain detailed logs of who accesses what
information and when.
Regular Security Audits
Our systems undergo quarterly security reviews and vulnerability assessments. We
work with cybersecurity professionals to identify and address potential risks.
Staff Training
All team members receive privacy and security training. They understand their
responsibilities for protecting student information and follow strict
confidentiality protocols.
While we implement strong security measures, no system is completely immune to threats.
If a data breach occurs that affects your information, we'll notify you within 72 hours
and explain what happened, what information was involved, and what steps we're taking
to address the situation.
Thailand Legal Compliance
Personal Data Protection Act Compliance
As a Thailand-based educational organization, we fully comply with the Personal Data
Protection Act B.E. 2562 (2019). This includes obtaining proper consent before
collecting personal data, ensuring lawful processing, and providing clear information
about our data practices.
We've registered our data processing activities with relevant Thai authorities and
maintain documentation demonstrating our compliance. Our data protection officer
oversees compliance and serves as your point of contact for privacy-related concerns.
If you believe we've mishandled your personal data, you can file a complaint with
Thailand's Personal Data Protection Committee. We're committed to working
cooperatively with regulators to address any concerns about our privacy practices.
Data Retention and Deletion
We keep your information only as long as necessary for educational purposes or as
required by law. Here's our retention schedule:
Active Learning Period
While you're enrolled in programs, we maintain complete records to support your
education and track progress.
2 Years After Completion
We retain core educational records and communications to provide transcripts,
answer questions, and offer continued support.
7 Years for Financial Records
Payment information and related financial data is kept per Thai accounting
requirements, then securely deleted.
Immediate Deletion Available
You can request deletion of your personal data at any time, subject to legal
obligations and legitimate educational interests.
When we delete information, we use secure deletion methods that make recovery
impossible. Backups containing deleted data are overwritten within 90 days using
industry-standard data destruction protocols.
Third-Party Services and Data Sharing
We work with carefully selected service providers to deliver our educational programs.
These partnerships are governed by strict data protection agreements:
- Educational technology platforms that host course content and manage student
progress
- Communication services for sending course updates and educational materials
- Payment processors for handling enrollment fees (they never receive unnecessary
personal data)
- Technical support providers who help maintain our learning platform
- Analytics services that help us understand how students use our educational
content
We don't share personal information with third parties for their marketing purposes.
Any service provider who handles your data must meet our privacy standards and is
contractually prohibited from using your information for purposes beyond supporting
your education.
If we ever need to share information for legal reasons - such as responding to a court
order - we'll notify you unless legally prohibited from doing so.
International Data Transfers
Some of our educational technology partners operate servers outside Thailand. When your
data is transferred internationally, we ensure appropriate safeguards are in place:
- Transfers only occur to countries with adequate data protection laws or under
specific legal frameworks
- We use standard contractual clauses approved by data protection authorities
- Service providers must implement equivalent security measures regardless of
location
- You can request information about where your data is stored and processed
Most of your educational data remains on servers within Thailand or ASEAN countries
with strong privacy protections. International transfers are limited to essential
services that enhance your learning experience.
Cookies and Website Analytics
Our website uses cookies to improve your browsing experience and help us understand how
students interact with our educational content. We use both essential cookies (required
for basic functionality) and analytics cookies (to improve our platform).
You can control cookie settings through your browser preferences. Disabling cookies
might limit some website features but won't prevent you from accessing core educational
content. We don't use cookies for targeted advertising or tracking across other
websites.
Our analytics focus on understanding learning patterns - which topics are most helpful,
where students need additional support, and how we can improve course navigation. This
information helps us create better educational experiences for future students.
Changes to This Privacy Policy
We review and update this privacy policy annually or when we make significant changes
to our data practices. When updates occur, we'll notify active students via email and
post the updated policy on our website.
Significant changes include new types of data collection, changes to our legal basis
for processing, or material changes to how we share information. Minor updates - like
clarifying existing practices or updating contact information - take effect when
posted.
We encourage you to review this policy periodically to understand how we're protecting
your information. If you disagree with changes, you can exercise your rights to limit
or withdraw consent for affected data processing activities.
